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RETURNS - EXCHANGES - REFUNDS

 

Due to the nature of our products *ALL SALES ARE FINAL NO EXCEPTIONS* If you have any questions feel free to contact us. If the items you received is not what you ordered or damaged, we will send you a return label and get the correct product shipped out to you after we receive the returned item in the mail. We only offer an exchange for the correct product.

 

Exchanges (if applicable)

If you receive an item that is damaged, defective, or is not the item you ordered, it must be reported to us within 3 days of delivery, email us at info@essenceyonicare.com

 

SALE ITEMS (if applicable)

 

All sale items are FINAL SALE. Unfortunately sale items cannot be refunded, returned or exchanged

**Cancellations are accepted, however, you will be charged a restocking fee.